Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Jeffrey, J Adrian Verkouteren is on the right track here for sure! In this case, I would recommend using the value "-10" for the Key Alter field. The Key Alter field starts from concert pitch,...
Anytime! Glad to hear that it is now working. Enjoy Finale!
Hi Derrick, That sounds like Finale's preferences may have to be reset. I can definitely help you with this, but I would like to go ahead and open a support ticket so that we can send some troubl...
Hi Michele, This definitely sounds like odd behavior with the program and something that i would like to take a closer look at. I will go ahead and open a support ticket for you so we can address...
Hi Robby, This sounds like something we can definitely help diagnose - it certainly does seem like odd behavior. I will go ahead and open a support ticket for you in our system to gather some dia...
We have seen this error occur occasionally when Finale conflicts with a device connected to your Windows computer (usually either printing or audio) upon trying to launch. We have a knowledge base...
Hi Paul, I took a look at your support ticket in our system, and it looks like you were on the right track for clearing preferences, but I do want to confirm that this occurred since it could ver...
Hi Kathryn, Out of curiosity, do you happen to have any anti-virus software installed, perhaps Webroot? If so, there is an option called Secure Keyboard (in Webroot) that can conflict with Finale...
Hi David, I am curious, on which version of the Windows operating system are you attempting to install Finale v.25? There is a chance that this may have to do with compatibility. Finale v.25 is c...
Hey All, We've discovered that a recent Windows security update causes problems with applications that try to print multiple jobs simultaneously like Finale does. For more information and a possi...