Finale 27.4,1, SmartScorePro 64, All of the Garritan Libraries, NotePerformer 5.0.1, 10TB other VIs ... 2023 M2 Mac Studio Ultra 192GB RAM, 8TB, macOS Sequoia 15.7.2 / Tahoe 26.1; Overture 5. Notion 6, Dorico Pro 6, MuseScore 4.5.x, Encore 5.0.7 over Mojave—2012 MBP, DP11, Logic Pro, BIAB Audiophile 2025… Conductor, Singer, Arranger, Composer (former bassist), Retired ASCAP. 40+ years experience solving Mac problems; spent years in Windows and UNIX support
Following... Normally, I'd ask you to send me a copy of the problem file but I will be away from my Mac for the next 7 days. Hopefully, this will be solved by then.
Post screen shots of your settings, .png or jpg only. Check the Playback Options window.
What Peter says. With any version of Finale prior to 25 in Sierra or later, what you see is as good as it gets — if it works at all, that is. Most do not. Likewise, versions older that Finale 2...
What OS? Version of Finale?
What is a UM-1? If you mean a Roland UM-ONE, Windows 10 drivers are found on their web site. https://www.roland.com/global/support/by_product/um-one/updates_drivers/
You have a MakeMusic Users Account. If not, you wouldn't be able to post here. Your copy of Finale should be linked to this account as is your serial number. Being 2012 or later, you should be able...
What drive utilities do you use?
Is TRIM enabled on that SSD?
New score from scratch or from old template? If old template, modify one of those that comes with 25 an see if the error repeats.
Can you post a screen shot of the problem area (.png or .jpg) and indicate what you are trying to do?