Director of Customer Success
Hi Erin, Which OS is your Mac running? This sounds a lot like an incompatibility issue we know about between SongWriter 2012 and Mac OS versions 10.10 and newer. Could you check out this article to...
Hi Walter, At the moment, the only program we offer which allows you to edit the number of strings and customize tunings is the full version of Finale. I'll pass your suggestion for deeper tablatur...
Hi Jennifer, Could you check which version of Finale you've got? ( Finale 2014 menu > About Finale...) If it's 2014d or older, you'll want to make sure you download 2014.5 from the My Account porti...
Hi Katie, There aren't typically any menus which pop up on screen automatically after selecting a tool. Rather, you'll see the tool's menu appear along your top menu bar ( File, Edit, Utilties etc....
Hi June, We'll need to get some additional information from you. I'll create a private support ticket on your behalf so that we can sort this out. Thanks!