Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Justin, That sounds like a drawback of playing through MIDI. If your file is set to MIDI/Audio > Play Finale Through MIDI, it will not adhere to volume adjustments made in the Score Manager. ...
Hi Igor, It looks like this is a new issue only affecting Windows 7 users for some reason. We are currently looking into possible causes, but it appears that opening the erring file in a previous...
Hi John, That actually sounds like the the file type .musx is not identified properly on your computer. We can usually reteach the computer to do this by trying a clean reinstallation of the late...
Hi David, Are you setting up the atonal section with a keyless key signature, or using some other method? If you are not trying to change to a Keyless key in those section, that may help dependin...
Hi Igor, Thanks for posting! Do you get any error messages when you try to open the file? If you so, could you include a screenshot of the error in your reply post?
Hi Megan, Thanks for posting. This usually occurs when the characters used for blank or special noteheads (more often blank) displays blank in Finale, but is not actually a blank character. ...
Hi Glenda, Thanks for posting! It sounds like there may be some sort of odd issue with the authorization process. I will go ahead and open a support ticket in our system so we can gather some m...
Hi Mike, Single-user Finale licenses allow you to authorize Finale on up to two computers at a time. If you know you are going to update an operating system, or replace/reformat a computer you ca...
Hi Bert, It sounds like you may actually be running into the action of a global preference that can be deactivated if you are using Finale. Try these steps! 1. Open any file in Finale. 2. Choos...
Hi Joanna, Thanks for posting! NotePad will ask for a registration number when launching for the first time. You can generate a registration number by clicking the Register Now button in the re...