Manager, MakeMusic Customer Support
Updated 11/30/2022 — With the release of v27.3, Finale is now considered fully compatible with macOS 13 (Ventura).
Hello Jeremy, I'm pleased to say we've located an old account in our records with your serial number. One of our Support agents will be updating the account details and reaching out to you directly...
Reposting update from 11/16/2021: Work relating to this issue has been done in the Finale v27.1 release, and users on this version should no longer encounter this issue. If you are using Finale v27...
Hello Jonathan, Thanks for sharing your feedback. I wanted to acknowledge here that I've shared your feedback with product management, and I'll be following up you privately as well.
Hi everyone, As Chihchun has already alluded, some of you that purchased Finale directly from MakeMusic prior to Cyber Monday may be eligible for a free Garritan library! Specifically, this include...
Hello Michael, Thanks for your question! To take advantage of our Cyber Monday promotion, add both Finale and a Garritan library to the cart, and type in the promotional code CYBERWEEK18 during che...
Hi everyone, The reason that Adrian was only seeing the $200 trade-up option appears to be account-specific. Mike, it sounds like you're referring the product description of a Finale upgrade as it ...
Hi all, In response to your feedback, we've made some adjustments to improve everyone's experience. We had implemented some content moderation measures a few months back when we were getting hit by...
Hello, everyone! We've deleted the spam from this weekend and blocked the users that posted it.
Hi Ugo, Thanks for reaching out again! Since the time when the thread was first created, we've discovered that some Windows 10 users are periodically losing their Finale v25 authorizations for rea...