The most common cause of this crash is a particular configuration of MIDI settings that interact poorly with one another.
Namely if you have a file that...
- Is set to play through MIDI (MIDI/Audio > Play Finale Through MIDI).
- You are playing back through a MIDI System. In other words the MIDI System option is selected from the Playback To drop-down menu in MIDI Setup (MIDI/Audio > Device Setup > MIDI/Internal Speaker Setup).
- You have MIDI Thru (MIDI/Audio > Device Setup > MIDI Thru) set to Off.
If you have this type of MIDI configuration and start using Simple Entry you will eventually receive the error depicted below:
After this error the program will most likely begin crashing anytime you try to access a document that is set to play through MIDI.
The best way to resolve this is to create a new document with the Setup Wizard (File > New > Document With Setup Wizard) which plays through Audio Units by default, and then choose another option for MIDI Thru (MIDI/Audio > Device Setup > MIDI Thru). In most cases, choosing the Fixed Channel option and choosing a channel well out of the range of your keyboards configured bank (128 is the maximum) should prevent any adverse effects with MIDI Thru.
Our development team has been made aware of the issue. If you would like to be updated on this issue as more information becomes available, click the Follow button at the bottom of this article.