This issue can occur for different reasons that depend on how you are using Speedy Entry. Please follow the section below that matches how you use Speedy Entry.
Speedy Entry with MIDI Input
- Open Finale.
- Choose a file to open, or open a new Default Document.
- Choose the Speedy Entry Tool.
- Select the Speedy menu at the top of the screen.
- If Use MIDI Device for Input is unchecked, click it to check it.
- Test note entry.
If that does not work, proceed with the next steps:
- In your file, select MIDI/Audio > Device Setup > MIDI Setup (or MIDI/Internal Speaker Setup for Mac).
- Ensure your MIDI device is selected as the Input device.
- For more on setting this up, see: Getting Started: Set Up a MIDI Keyboard (Video)
If your MIDI keyboard is set up correctly to use with Finale but Speedy Entry still enters rests only, or the device is not listed in the MIDI(/Internal Speaker) Setup dialog box, then follow this guide to troubleshoot your MIDI device's connection: MIDI Input Troubleshooting (No MIDI input signal).
Speedy Entry without MIDI Input
- Open Finale.
- Choose a file to open, or open a new Default Document.
- Choose the Speedy Entry Tool.
- Select the Speedy menu at the top of the screen.
- If Use MIDI Device for Input is checked, click it to uncheck it.
- Test note entry.