Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

This issue was resolved in Finale v25. File names that have upper case ASCII characters can now be saved as audio files.

 

There is a known issue exporting audio on Finale 2014 for Mac. When playing Finale through Audio Units, you cannot export an audio file if the file name contains special characters such as accented letters (such as É and ü). These characters commonly appear in pieces with titles that are in a language other than English.

 

The following workaround enables you to export an audio file:

  1. With your document open, click File > Export > Audio File
  2. Remove any accented letters and any special characters or punctuation from the file name.
  3. If desired, replace the deleted letters with non-accented letters.