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Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

This incorrect display is being caused by incorrect note names in the Percussion MIDI Map. Download the updated Percussion MIDI Map below and place the file in the following location:

 

For Macintosh:

Macintosh HD > Users > [your user account] > Library > Application Support > MakeMusic > Finale 2011 > MIDI Device Annotation

 

For Windows:

C:\Documents and Settings\{Your User Account}\AppData(Application Data for Windows XP)*\MakeMusic\Finale 2011\MIDI Device Annotation

 

Note: *This is a hidden folder. To show hidden files and folders, go into Explorer's Organize Menu, Folder and Search Options, the View tab, and "Show hidden files and folders". On XP, go into Explorer's Tools Menu, Folder Options, the View tab, and "Show hidden files and folders".

 

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