Windows 10 laptop touchpad settings
There is a feature on many Windows laptops that will disable touchpads while typing on the keyboard, thereby disabling keyboard shortcuts like metatools and the Spacebar + Click function (to initiate audition playback).
This feature may be disabled on many Windows laptops with the Touchpad sensitivity settings.
1. Press the Windows key and type 'Settings' in the search panel.
2. With the Settings app highlighted, press ENTER or click the app to launch it.
3. Choose Devices > Touchpad.
4. In the drop-down menu for Touchpad sensitivity, select Most sensitive.
Now test to see if the SPACEBAR + click and other click+keyboard combinations work. If you are still having issues, or the Windows Settings app does not contain the proper settings for your laptop, please see your computer manufacturer for more information.
Webroot Secure Keyboard
There is also a similar issue that can be caused by Webroot Secure Anywhere that can disable certain keyboard functions in Finale (including scrubbing playback and metatools). Some customers have reported that turning off the "Secure Keyboard" feature in Webroot restores this functionality in Finale.
If turning off "Secure Keyboard" is not apparent or seems unavailable, you can deactivate Webroot using the options that appear when right-clicking on the Webroot icon in the system tray (lower, right-hand corner of the screen). Doing this and then relaunching Finale will restore metatool and special mouse click functionality.
If you would like to remove Webroot, please reference Webroot's documentation or contact Webroot's support team for more information.