Contents:
- What is happening and why?
- Can I still download Finale?
- Can I still authorize Finale?
- My computer crashed. Can I still deauthorize?
- Are you still offering crossgrades to Dorico?
- My Finale registration lives under an old email. What can I do?
- What resources are available?
- Can I still contact you?
What is happening and why?
MakeMusic announced the end of sales and development for Finale, Finale PrintMusic, and Finale NotePad on August 26th, 2024, and the end of Finale technical support on August 25th, 2025.
Can I still download Finale?
Yes, installers for your registered Finale products will remain available for download from within your MakeMusic account.
Can I still authorize Finale?
Yes. In-app authorization will remain active and authorizations can be managed from within your MakeMusic account.
My computer crashed. Can I still deauthorize?
Yes. In-app deauthorization will remain active and authorizations can be deleted from within your MakeMusic account.
Are you still offering crossgrades to Dorico?
MakeMusic will offer the Dorico Pro crossgrade from our store through July 23, 2026.
Effective July 24, 2026, Dorico Pro crossgrades will be available through Dorico's parent company, Steinberg.*
* Crossgrades purchased through Steinberg will not include a complimentary Finale v27 upgrade.
My Finale registration lives under an old email. What can I do?
Please click Submit a Request above to contact the Customer Support team. Provide as much information as you can, such as your serial number and any email addresses or street addresses that we can use to find and update your account. Further documentation may be necessary depending on the situation.
What resources are available?
MakeMusic Resources
- Finale for Mac User Manual
- Finale for Windows User Manual
- Finale Knowledge Base: This database contains useful info to help resolve many common technical issues.
- Finale Community Forum: This forum is an active community of users who have many great tips and suggestions.
Third-party resources
- FinaleForum.com: a user forum providing support and discussion since 1994
- Conquering Finale: tutorial videos from professional copyist Jason Loffredo
- Facebook groups, such as Finale 101 and Finale Powerusers
- Finalisons: An independent, French-language Finale user forum
Can I still contact you?
While we will no longer offer technical or tutorial support, we can still assist with updating account information and other non-technical requests. Please click Submit a Request above to contact the Customer Support team.
Comments
Updated 7/2/2026:
MakeMusic will offer the Dorico Pro crossgrade from our store through July 23, 2026.
Effective July 24, 2026, Dorico Pro crossgrades will be available through Dorico's parent company, Steinberg.*
* Crossgrades purchased through Steinberg will not include a complimentary Finale v27 upgrade.