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After upgrading the operating system for my IMac to 10.11.1, Finale doesn't work properly.  I can open a file however when I manipulate the file or attempt to use the playback features, I receive this message:  "unhandled exception caught".  I googled this response and followed some forum instructions and wiped Finale and reinstalled it.  I opened the program and am still receiving the same message.  Please help!  I have several arrangements due soon!

Thank you for any and all help!

Rachel

Music Teacher

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I use Finale 2011 with OS 10.11.6 and have no problems because I don't use playback. Others do too. If you can live without playback, it should work out.

 

Otherwise, the upgrade is $149 and might be worth your while in order to have a version where all features work.

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We've seen this type of behavior on 2012 and earlier versions since the release of MacOS X 10.10 Yosemite. as mentioned here. Another possible workaround is setting Human Playback to "None" under the MIDI/Audio menu. It's not a guaranteed fix, but it's helped many users! If you're interested in trying Finale v25, we have a 30-day free trial available to see if it meets your needs!

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You must download and install the Java 6 Run Time from Apple. All 32bit programs that make calls to Java must have this installed.

https://support.apple.com/kb/dl1572?locale=en_US

 

Setting Human Playback to "None" under the MIDI/Audio menu...

 

Yep, gotta do that. Works fine for me otherwise. 

 

There are many bugs in the early builds of OS 10.11. I strongly recommend that you update to 10.11.6. No change in the way that F-2011 works for me.

 

I don't use it anymore but I reinstalled my old copy a few days ago just to see if it works on 10.11.6. Does fine except for Human Playback. Oh, if you haven't run the 2011c updater, do so.

http://makemusic.custhelp.com/app/answers/detail/a_id/4407/~/finale-2011c-(mac)-and-2011b-(windows)-maintenance-updates

 

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I have installed  OS X El capitan on my computer and now i can  read the  files created with  "Finale 2011" only in association with the piano. The others instruments don't work ! What is the solution ?

Thanks for the answer.

 

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Thank you for this solution. I will try !! ;.)

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