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I'm running the new Finale on a brand new iMac.  The machine is pretty stocked up with ram and processing power.  Unfortunately I am experiencing noticeably laggy performance.  For example with Speedy Edit, there is a good quarter-second to half-second delay between my pressing a key on the number pad and the note showing up on my screen.  In every previous version of Finale I've used, the task was completed instantaneously as far as the human eye can perceive, and this includes much older programs running on much older machines.

There is also noticeable latency when playing on my MIDI keyboard.  It's very difficult to deliver a good performance when one can detect a time delay between playing keys and hearing notes.  I'm pretty certain it's not my gear or setup that is at fault, since I also run Logic and Garageband with no perceivable latency.

The new Finale just runs slow, plain and simple; I thought the whole 64-bit thing was supposed to ENHANCE performance.  Can anyone shed any light or offer suggestions?

Thanks in advance!

Finale 25

iMac 3.2 GHz Intel Core i5

16GB RAM

 

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-3

This is not typical of v25. If you use MIDI Thru, try turning it off (temporarily) to see if performance improves. That might help isolate your problem.

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I find it slower than 2014.5 as well, even with Midi Thru turned off, which you should not have to do.

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Yes, I experience a delay also with the selection tool in selecting a measure.  I am using Sierra.  Might this be the reason?  The lag your midi keyboard may be fixed by going to Device Setup under Midi/Audio and select Audio Setup and lower your buffer size from 2048 to 1024 or lower.

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Same here v25 on MacBook Pro El Capitan. Audio buffer down to 512 and no difference. Of course, you can't turn Midi Thru off if your keyboard don't produce it's own sound. I'm dependent on the SoftSynth. HyperScribe is totally useless with this degree of delay.

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Still no improvement on my end.  Like Gary commented, I am also dependent on the soft synth since my keyboard is just a controller.  Here's hoping MakeMusic reads these comments and works on a fix soon.  It seems silly beyond description for the highly-vaunted 64-bit manifestation of this program to run slower and creakier than the previous 32-bit version.

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I experience exactly the same slow performance with Speedy Entry on a new iMac, even slower than 2014.5. It is unusable, and I should appreciate some good advice.

Finale 25 - iMac 3,3 GHz Intel Core i5, 16GB RAM

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Update: I was having problems with the Windows version of Finale v25 running in Parallels. After downloading and installing in native OS X 10.11.4 El Capitan, no latency at all. HyperScribe works perfectly with my MIDI controller keyboard SmartSynth playing through the MacBook Pro speakers.  Big difference between the Mac and Win versions!

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Since installing the recent update, performance has improved but it continues to be problematic.  Most actions are still noticeably laggy.  Really there isn't much of anything one can do that doesn't have at least a small amount of delay before execution.  Window resizing is particularly annoying; I can quickly pull the bottom left corner of the screen down, which will always be followed by a full second or longer before the redraw is complete.  For the amount of RAM and processing power I have, it really should be instantaneous.

I tried contacting tech support at MakeMusic.  While their response was prompt and well-intentioned, I essentially got the "Gee, it works fine for us" line.  So I don't imagine things will ever improve until there is yet another update, assuming they are willing to acknowledge and address this issue.

Oh well.  Really thinking of just switching back to 2014.5.

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Likewise I have a brand new iMac with a Retina display. The Retina display may cause the slow performance on you iMac, because I was advised to open v25 in low resolution. Here is the answer, that I received:

"

I have not heard of any widespread issues slowness with speedy entry or copying and pasting. Does your Mac have a high resolution display? If so, You might want to try running Finale in low resolution.

1. Hold down the Control Key and Click on the Finale Icon from the Applications Folder.
2.  Select Get Info.
3. Check the box that says " Run in low resolution mode"

"

- The speed has been improved, but the Finale files looks blurry. - Really disappointing that a new Finale version does not fit with Apple's displays!

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I'm having the same issue. Occurred ever since I updated to Mac OS Sierra.  Really freaking annoying and makes the workflow such a labored process. There is always this time delay (about half a second) when using speedy entry.  I'm not using any midi devices.

 

Finale 25

Mac Book Pro late 2011

OSX Sierra

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I too, have fallen victim to this problem, having just updated to a new mac (with retina display). Its strange that Finale wouldn't have addressed this issue by now, especially given that most of the new computers on offer have higher res. screens ! So, people, if you have invested in a state of the art computer, you'll either have to live with 80's style lag, or 80's style resolution, one or the other ! Depressing.......

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Glad to know I am not the only one experiencing the issue.  I just upgraded to a new iMac with 4.0 Intel Core i7 with 16 GB of RAM, so I know the power is there.  I can run the fully loaded CFX Grand by Garritan and not have any lag or latency, yet the simple entry/speedy entry function in v25 has lag?  It makes no sense!

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I have recently upgraded from Finale Mac 2011/2012 to v25.4 and am also bitterly disappointed with the speed. I purchased a brand new top of the range MacBook Pro 15", 2.9 GHz i7, 16GB RAM, running Sierra 10.12.5 and a 27" Apple LG monitor. Hoping now that since Finale has passed through several upgrades (and no longer supports Fin 2011/12 !) that I would be walking into a new world of speed and efficiency, but no.

Midi input is slow, scrolling in page and scroll view is just awful, jittery, and there is a delay, even if you set the application to open in low resolution mode.  This is like it was 20/30 years ago (BTW, I purchased my first finale in version 1). Tommaso Scarabino's posted YouTube Video says it all (see forum Topic Finale 25 & OS Sierra). My system with Fin 25 looks just like that - clunky.

The special tools tools are really painful, almost a 2 second delay on nudging things like a flat or a sharp.

Lyrics appear about half a sentence behind my typing, which is not fast and you have to wait for the cursor to move from note to note as you 'space-bar' along the lyric line.Nudging Lyric handles is slow, again with a delayed reaction.

When I go to enter notes in Speedy the frame seems to just pop back out for no reason.

Slurs and Smart shapes entry has gone back to being clunky again.

Moving staffs up and down is also slower than in Fin 2011.

All this only leads to making mistakes especially as you think you've nudged something and then after about a 3 second delay when you think nothing is going to happen, everything moves, and then again, and then again! Boy, it is frustrating. I remember Sibelius being like this when it first came out and we all laughed - then they improved - and then we all stopped laughing when they got all the gigs.

I still have my older 2011 MacBook Pro 17" running 10.6.8 and Finale 2011 set up alongside and it is faster! I often open up an older file version of the same piece to check I'm not going insane. Shamefully, Fin 2011 works better.

What has gone wrong? I thought the idea of dumping all the older users who have supported Finale through endless versions was the promise of  new, slick, faster Finale and something that worked with all the new technology and OS's. Being told to go into low res. when you've just shelled out thousands on new equipment is not progress!

We've already had the 25.4 big update but this issue has not been dealt with. MakeMusic, can you please fix this a.s.p.? 

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I have found that the comment above about switching to low-resolution works. Apparently Finale 25.whatever cannot handle the new super high-res retina displays.

This sucks because running in low-res makes for a crappy, somewhat blurry look to the screen. However the speed is fine, with no lag for anything that I can detect. So basically it comes down to choosing whatever you think the lesser of two evils is.

According to MakeMusic, they will be releasing an update that will be fully compatible with retina displays. I'm sure it will happen eventually but I'm not holding my breath until it does.

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Agreed that in Low Res certain things are OK but there are still issues.

Case in point, I have just tested on my 2 set ups (Fin 2011, Fin 25) moving a note left or right in special tools and nudging a simple sharp in front of a note has a delay in Fin 25, where as in 2011 it is instantaneous as you hit the arrow key.

And I must admit, like you, I find low res. fuzzy and not very impressive. It's like going retro!

 

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Retro indeed! Makes me want to hook up my Atari 2600. 😊

I contacted Make Music support for info on when a retina-compatible Finale will be released. Hopefully I'll hear back soon.

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F25 works great and sounds great with Mac from 2013, Sierra.

No problems or complaints, except that the selection tool won't always grab handles, can be annoying at times.

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Well, I'm writing big scores, I suppose, but these days one expects computers to handle anything. Finale is dead slow, not quite as bad as the old days when I'd make a coffee while waiting for the screen to redraw - but almost.

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I am a PC user, and therefore I do not have a retina display, but I am finding latency issues similar to those describe in the forum. Until Finale removed the feature I used Mic Notator from time to time. I recently purchased a Roland Aerophone - not just for that - but I was in high hopes that I would once again be able to use HyperScribe (I am not much of a keyboard player, so real-time input is sketchy for me). I was disappointed to find a serious latency issue, like somewhere in the vicinity of a quarter of a second. HyperScribe is still useless. It is not an issue in my DAW. I will fiddle with settings further based on what I have read here,  but so far really disappointed with the sluggishness of Finale's new version.

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Well, if the Retina Display is the issue, I hope that it is sussed and solved before the end of the year. I am planning to buy one after the iMac Pro is released (it may not be an iMac Pro, however).

 

Has anyone tried a standard monitor hooked up to one of these Retina Macs? With excellent 24" HDMI, under $200, I am curious to see what happens. I run 2 monitors off my 2010 iMac. Finale 25 runs faster than 2014.5 for me.

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So... almost a year since the original post and this still hasn't been fixed? I had to get a new computer and it had a 5k retina display. I'm living with low res mode because I have to, but it's still slower and more jittery than previous versions of Finale I ran on other computers. 

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-4

Perhaps this hasn't been fixed because not many people experience what you do. So much can affect certain aspects of the program: drivers, sound cards/MIDI converters, etc.

 

Hope you have better luck with your new computer.

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Good Lord. This is truly appalling. I too just bought a new 27" iMac w Retina display and reasonably high CPU (and with the Fusion drive). The main thing need a large screen and high performance for is Finale (I do arrangements for big band, fairly large scores, typically 14 horns and 6 rhythm section parts). I have been VERY DISAPPOINTED in how sucky the performance of Finale has been, and just found this thread today. This is really appalling and disappointing. Make Music folks - this is really not acceptable for a professional level product, you need to address this as soon as possible.

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Open a support ticket. Use the Submit a Request tab at the top of this page.

 

This behavior is not normal. Many people are using it with no problems.

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Ticket ID#(83122)

 

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Let us know what happens. Unless someone is identified as being from MakeMusic, we are just fellow users and have no access to any of your info including support cases. Good luck!

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My main question is now, Sibelius or Dorico?

 

Uhhh... I strongly suggest you evaluate both before spending your money. If you really think one or both are better on your iMac the way that you work, knock yourself out.

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If you really think that Sibelius and Dorico will make your work easier, then buy them. Use the tools that work. 

 

I'm among the crowd that believes Dorico isn't ready for serious work and consider Sibelius's workflow absolutely unacceptable — but I am not you. Cross-grade licenses are inexpensive and I own quite a few.

 

I'd like to see this fixed before I buy a 5K iMac but it won't prevent me from spending the dough for the do-re-mi. . 

 

As for opening old scores, it may be completely unrelated to the 5K nonitor display. 

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> I am not ona 5K display neither any high resolution display at all. MacBook Pro 17.<

 

The rest of this thread is complaining about a specific issue. Now we know that this isn't your problem. I'm not saying you don't have one — clearly you do. 

 

Please read the following so that we have enough information to see if anyone here can help. Otherwise, MM support is your other path.

https://makemusic.zendesk.com/hc/en-us/community/posts/215729367-General-Discussion-House-Rules

 

And please leave all that Dorico/Sibelius nonsense that clearly you have never tested out of the discussion. It's not germain to getting you help for Finale.

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I have opened a support ticket - but just for the record I have spent best part of £3000 now on new iMac 5k retina 27" screen plus other software to keep me current for my business.

(My pc started crashing with Finale 2012 after I installed a scanner - despite uninstalling scanner and roll backs my pc will crash every time I alt and tab to another program and also sometimes without alt and tabbing.)

But lets be clear the PC isn't the current problem, its the speed of the software on the iMac that is horrific. I have ran finale in low res and it's not as laggy but it looks pathetically fuzzy. This is the worst I've had and I've been running since 2004. I really can't believe that the the software doesn't run properly on an iMac 5k after all the hardware is standard to all iMacs. I could understand if a PC was playing up because of the many possible permutations of hardware but I believe that a Mac is the same model to model? Normally I would be optimistic of a positive result but these posts don't sound very encouraging at all.

Really really disappointed so far, I will keep you posted.

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