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Brian Beck Posted
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All of a sudden, when I hit the Play icon, everything goes grey but there is no playback.  I just found one that would play but no scrolling green line, even though "Scrolling" is selected.  There IS one little green light above the calculator numbers that has a little down arrow, but things have been playing just fine with that on, so I don't know what the problem is, and I can't find anything in Troubleshooting to fix it.  Appreciate any help.  Probably something simple.  BTW, I use this ALL the time.

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MIKE ROSEN Edited
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Have you restarted the computer? Refreshed the Preferences?

 

Might the little green light mean numberpad is on?

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Ben Byram-Wigfield Posted
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Finale 2011 is thirteen years old, and rated for Windows 8 or earlier. (Mac OS up to 10.9 Mavericks). 

If things have been working fine until now, then it probably is a configuration issue, rather than a compatibility one; but realistically, F2011 is even more dead than F27, and you should be looking to ways of migrating to newer software.

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PETER THOMSEN Posted
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Brian Beck,

 

You are using Windows 10 - right?

Finale 2011 is not supported on Windows 10.

I agree with Ben Byram-Wigfield: you should be looking to ways of migrating to newer software.

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ERNEST BIGGS Posted
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 Probably something simple.  BTW, I use this ALL the time.

And probably not. It isn't Windows 11 vs Windows 8 or whatever. You have a conflict somewhere on your machine. Something changed and is causing the conflict.

However if you are a Mac guy you are likely SOL. Who knows what Apple did to the OS but they did something and now it won't work.. One solution is for $149 bucks you can get Dorico 5 and Finale 27 with the cross upgrade offer. Log onto your Finale account.

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