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Were support tickets submitted over Presidents’ day lost somehow? Still waiting for a response on mine—at the very least, a response acknowledging it's been looked at.

 

Ticket ID#: 240510

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This is primarily a Users board. Unless a MM employee posts, none of us will know.

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Yes, Mike, I'm aware.

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You should have gotten an automatic response, if nothing else. Have you resubmitted the ticket?

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Hey, other Mike! Was just getting in and checking my email an hour or so ago. Got a reply from MM that came in around 5 hours ago. Thanks!

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