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I’ve been experiencing bugs in Finale since v25. Currently, I can’t open older files in v27. Previously, in v25 the scroll view would jump around like a moving target when I attempted to enter notes. I starting to hope Sibelius can open Finale files, because I don’t know what else do to at this point. I have hundreds of files and thousands of hours of work that might be rendered worthless. It’s a nightmare. Has anyone solved this problem?

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Have you tried exporting the older files to XML and then importing them (back) into a new Finale 27 file?

 

IF you decided you had to use SIbelius (which would be a shame), an XML export form Finale and importing to Sibelius (definitely through the Dolet plug-in rather than Sibelius's native XML import) would still be necessary.

 

You should definitely use the "Submit a request" link above to send one of your older files to Finale Support to get their take/help on it.

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Has anyone solved this problem?

 

I know it's a bummer when the problem is yours but there isn't a problem per say. I and others I know have no difficulty opening older Finale files in 27. I would either check out your own system and/or do set up a help ticket with MM.

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Converting to XML was what I originally intended to do, but I realized this would take a really long time for hundreds of files, so I asked a Finale support person if there was an easier way, and he said XML was only needed when opening newer files in older versions of Finale. He said I could just open old files in v27 no problem.. So happily proceeded. But if you think this the only solution, maybe I’ll have to accept it. It’s going to take considerably more time, and I’ll have to create a huge folder of XML version files, but st least my work won’t be lost

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You are saying you can't simply click on an older version of a Finale file and open it in V27?  You have a bunch of .mus files you previously created that won't open?

IMHO, xml isn't the answer. You need to find out why your system will not open these files. Because Finale does not have a problem opening older versions of files created in an older Finale version. I do it regularly and have folders with V25, V26 plus and a Older Finales Files folder that I no longer track the version number on. I like you have hundreds of Finale files.

 

This has to be something in your system. Do a clean reinstall, perhaps that will help. If you are on a Mac it could be an OS issue. They have lots of problems with OS upgrades. But somebody else that uses a Mac will have to help with that as I am on Windows. I hope you find a solution but don't think it is a Finale one.

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Of course it will. I can open files created in the first version of Finale from 1989. Yes, I’ve had to change fonts a few times over the years but they open.

 

Otherwise, you’ve not given us any information that can help us help you.

https://makemusic.zendesk.com/hc/en-us/community/posts/215729367-General-Discussion-House-Rules 

 

You’ll be giving that same info to MakeMusic Support when you use the Submit a request link at the top of the page but we might know the answer sooner. So tell us what we need to know beginning with your OS and the version of the files you are trying to open.

 

If you are on a Mac, were those files created on the machine you are using now? This is important.

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This is absolutely bizarre. I've opened files I created in Finale 3.2 using F27. I'm not saying it's perfect but it does open.

I guess the issue is why doesn't this work? If you do get them open, save them in the new format. But it should be backwards-compatible at least as far as being able to open old, and really old, files in F27. 

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Hey. If you can, export the files as Music XML. Then right click on the xml file. A drop down menu should appear. One of the options says to 'Open With'. Another drop-down menu appears with a list of programs that can open the file. I've had success opening xml files in Sibelius!

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