Hi Alexandra, It's unfortunate that you are experiencing this behavior. However, I think that we should be able to resolve this quickly for you. First, we will want to remove the current ARIA...
HI Richard, It sounds like you have found out that we recently discontinued support for Finale 2014.5 and I am sure this is a bit frustrating for sure. Based off of the information you have here,...
Alan, You can still submit a ticket with us regardless of your version, even if you do not own a Finale version at all, you can still submit a case. It sounds like you are hitting some type of st...
Adam, Although Finale 2006 is no longer supported, we do provide assistance with authorization (given this is being used on a compatible system) and account help for all of our customers. However...
Yes, Mike, the captcha verification has been a nuisance for sure. It was not a path I wanted to take but felt I had to. I think that it has helped rid the spam problem (at least for the moment) adn...
Craig, I have seen that the GPO initial release may show in Native Access for some users. It actually showed for me at one point too but the installation did not work. I could not tell you why this...
Hi Elaine, It sounds like you may be encountering an issue that we have seen on Mac with Finale before. This typically has to do with having a particular set of grace notes on the page. There is...
Those are all on the Finale YouTube channel. Number 6 is the Repitch Tool video. Tom's Finale Tips
Hi Clare, You should use the Submit a Request button above and get in touch with us directly. If we can get some more detailed information from your computer, we should be able to find some answers...
Charlton, Make sure that you are launching Finale v26. The symptom you describe sounds like a known compatibility issue of Finale 2014.5 on Mojave, which is most likely the macOS you are using if...