George, it's unfortunate to hear that you encountered data loss like that. That is certainly not good but I am glad that you were able to recover at least some of your work with the backup file. ...
Ernest, this is a very generic error message that will be seen when Finale shuts down after encountering a variety of potential causes. Most commonly, this is seen when resources the program was us...
Hi Gina, You can certainly use Finale in trial mode without a serial number, this is how the trial is intended to work. When you launch the program and the Authorize Finale dialog opens, click th...
Hi Warren, Thanks for posting. Clearly the Audio Unit viewer is not opening properly, which is not typical. If you hover your mouse over the bottom corners, the cursor will turn into an allow tha...
Hi Richard, It's unfortunate to hear that you are encountering these issue. Yes, in some cases, reinstalling with a clean install can clear up problems like this. You can find the uninstall steps...
Hi Peter, Thanks for posting. I am not seeing this on our end but there were changes done recently to the user manual. These can sometimes cause a caching issue in web browsers. You can try using...
Hi Ben, Thanks for reporting this. The installation behavior you are seeing here for the plug-ins is not correct. These should only be installed in the Plug-ins folder, so I will take closer look...
Updated 11/16/2021
Mike, Yes, the * on the number pad works as well, so you can use either one if you have a number pad. However, you cannot use SHIFT+8 on the number pad. So, it can be a bit confusing either way. ...
Hi Catherine, You are correct that the * (asterisk) key is the right key in Speedy Entry for the courtesy accidental. This is the same for both PrintMusic 2014 and Finale (Mac and Windows). If y...