Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Charles, This can happen if you are starting the click and drag motion from within, or too close to a staff. Try to start from outside the staff as depicted below: If this doesn't work, y...
Hi All, Does this error appear for you whenever you try to import one TIFF file, or any TIFF file?
No problem Elizabeth! I am glad to hear that the latest version of Finale is working well for you. Have a great weekend!
Hi Raymond, It sounds like you are referring to the Windows steps in this article: MIDI input troubleshooting, is that correct? If so, after clicking the link (this is the same link) in step 2, t...
No problem, Matthew. Thanks again for posting!
Hi Matthew, Thanks for posting! I can definitely confirm that you have a registered Finale v25 serial number, but if for some reason you are still in the 2014.5 trial this will not work. These ...
Hi Elizabeth. By any chance are you using Finale 2014.5 on a Mac? If so, this article may apply to your situation: Page items display incorrectly, changes don't take effect, cannot select items (...
J Adrian is absolutely on the right track. You are running into two isues: In the first screenshot, Finale currently only supports up to 200% DPI scaling and it looks like your system configura...
Thanks for posting! It sounds like your audio engine is failing to load. I would start by trying the steps in this knowledge base article: Audio engine failed to load/Hanging on startup (Windows)...
I definitely agree with J Adrain, just redownloading and re-running the full installer is a great place to start. If that does not work, try the steps in this knowledge base article to see if th...