Finale 27.4, Windows 10, Sonar, (Cubase), Dorico Pro & Dorico iPad
See if this works (yes, it's a work-around):
What operating system is your computer running?
You can use the "Submit a request" link above to contact MM directly for help with this or call them at the number on the contact page of their web site.
Are you talking about staves you thought you'd hidden that reappear when you go to print, or are you talking of (truly rogue) staves that you never created?
Can you send an image. ALT-PrtScr will copy an image of the active screen window onto the clipboard, which you can then paste into Paint to crop and (if helpful) edit. Once we see the image, we c...
Try the "Submit a request" link above to contact support more directly, or call MM support using the Contact link > FInale pull-down at finalemusic.com. This is certainly not typical behavior.
All I can think of was to check your MIDI plugs to make sure the MIDI Out on the Keyboard is plugged into the MIDI In of your computer interface. Of course, if your MIDI keyboard connects via USB, ...
Have you tried the "Submit a request" link above? It's not as direct as a phone call, but it's worth a try.
I can see it changing but would not expect it to go back to the original tempo unless there is MIDI tempo data already in teh file that overrides it. You can check this by selecting the entire file...
Can you attach an image of your Score Manager? (ALT-PrtScr will copy your topmost screen layer onto your Clipboard; then you can paste it into Paint to crop and edit if necessary.)