Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

 

We are aware of an issue where closing Finale while files are still open can cause it to crash This is a minor crash and should not cause damage to either Finale or to saved files. To avoid the crash, try the following when you are ready to quit Finale:

  1. Ensure that all open files are saved, then close each file (do not close Finale).
  2. Close Finale by using File > Exit rather than clicking the X in the upper right hand corner.

Our developers are investigating possible solutions to this problem. Click "Follow" to be informed of any changes to this article.

Comments

  • Avatar
    Christian Vadnais

    Hi, I have this problem with finale. I did what you said and it's work. I want to be informed when you'll fixed this problem. I tryed to click on the "subscribe" bottom, but I can't find it.

    Thanks