Welcome to the forum!

What is the version of Finale ? - perhaps v27 ?

What is the version of the OS ? - perhaps Mac OS Monterey 12.6.1 ?

Not nearly enough information.

https://makemusic.zendesk.com/hc/en-us/community/posts/215729367-General-Discussion-House-Rules 

Thank you, Mike. I will try and use the guidelines in the link you provided.

First off, if it makes a difference it's OS 12.6. Finale for Mac, 26.3.1.643

After successful playbacks of every note on all staves (using the Kontakt 6 library). It's big band instrumentation (2 sax staves, trumpets, trombones, piano, guitar, bass drums). First page of the score, and a link to the score and an MP3 (AIFFs are bigger :)) are enclosed/attached. The only thing that seems not to be playing back are the first half-note in sax staves. The expected result is, of course, for that first note to play back. In previous drafts it played back, and I can't figure out what might have changed.

MP3: https://drive.google.com/file/d/1hF7U75XqEPl-w2FHsGE1iYCoUObJYrbZ/view?usp=share_link

Score: https://drive.google.com/file/d/1ovMAKYs1dYxLPamsgpffy0x0iluOKWZW/view?usp=share_link

Thank you!!

Dana

Per another similar article, I unchecked "Observe playback region" in the playback tool. Then trie

Is that sufficient? Sorry for not having included this before.

Dana

OOPS! I see the score didn't upload properly to Google Drive. Below is a link to an image of the score page. The first two notes in the top two staves aren't showing up in exported AIFFs.

Thanks.

Image of first page: https://drive.google.com/file/d/1LhTbwFgjR7MYa7cL7Lujf_QWhfL79W0-/view?usp=share_link

I played around with a lot of options. I added a pickup measure, with an eighth-note in the sax staves only. The AIFF played back the pickup measure. Confusing. I tried deleting the pickup measure and exporting again: no love; the half-note still didn't play back, just as before. Eventually, I thought to add a blank pickup measure. First I tried a 16th, then a 64th. THAT worked. The whole piece now plays back in the exported file. I have no idea why this happened. As soon as I export, I will, of course, delete the pickup measure from the score, and add it back if I need to do another export/edit of the score.

Mike, or anyone else in the forum, if you have any ideas as to why this might be happening, that'd be great to know. At least the immediate issue is solved, sort of. :)

THANKS!

Hi, Dana,

Thanks for the updates. Without looking at the file, what you described does not make sense—but you know that. I would send these off to MM Support for an answer using the Submit a request link at the top of the page. Then let us know what you find.

Thanks for trying WAV export also. There are issues for some users with .aif exports and the MacOS /iTunes/AppleMusic— not the problems you are describing but they are real and go back to Finale 25 (or 2014—I don't recall). MM Support told me about this earlier in the year.  The workaround is to Export as .wav,

Thank you for your experience and encouragement. I will send it off to them. :)