Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi R. Anthony, Thanks for posting! It sounds like you may be running into an issue with Finale v25 that affects some of our Mac users. Try the steps in this knowledge base article to see if it ...
It certainly is a frustrating dilemma, one that we hope to get solved as soon as we can. For what it's worth, the issue is written up (FIN-3734) and is being looked at by developers. We are working...
Hi Trevor, I wanted to see if I can clarify. I'm afraid that as a legacy version of our notation products, SongWriter 2012 is no longer eligible for technical support, so in-depth technical sup...
Hi All, Concerning the font swapping issue, this can be specific to the type of printer you are using. Kyocera printers specifically have been known to swap fonts, so if this is still affecting y...
Hi All, I was testing this with a similar setup as the original poster, Lyndon, but was unable to replicate as described. For those of you who are seeing this, is there a particular font that you...
Hi Sean, Thanks for posting! A few quick questions: 1. What version of Finale/operating system are you using? 2. Is this undesirable result something you receive in the program, or after prin...
Good point, Christopher! The way I like to think of it is that the Resize tool works well a la carte to use on specific systems, and "Updat[ing] page format" will update the values in the Page Fo...
Hi Patrick, Just curious, does this happen on a file newly created with the Setup Wizard (File > New > Document With Setup Wizard)? Or, is it just a particular file(s)?
Hi Saul, Thanks for posting! This is definitely a confirmed issue and as such has been reported to our developers. While I do not have a time frame for when the issue will be resolved - I do ha...
Hey All, I just wanted to chime in and confirm that this issue has been reported to our development team. Due to the nature of the development process I do not have a guaranteed time frame to pro...