Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Steven, That definitely sounds like it should be working as the user manual describes, and odd that it is not. We would be happy to take a look at one of the files in which this occurs (couldn...
Hi Martha & Jeff, Mike has the right of it. This does sound like a version compatibility issue (Finale 2014 can run into issues on Mac OS X 10.11 and later). Finale 2014.5 would be the answer her...
Hi Virginia, Thanks for posting! Are you still having troubles authorizing PrintMusic 2010? If so, I'm curious what error you are getting when you try to authorize? As a side note, I have edi...
This article has been updated with more information about the nature of this issue. In short, the problem occurs when a file is launched from a drive other than the drive upon which Finale was firs...
Fantastic! I am glad to hear this helped. Have a great weekend!
No problem! Glad to hear this helped.
Hi Robert, Thanks for posting! I'm wondering about some of the details of the situation. When you are opening Finale, are you opening the application by double-clicking a Finale file, or are yo...
Hi Nils, That is actually due to a global preference in the Edit section of preferences. To deactivate it: 1. Open any Finale document. 2. Choose Finale > Preferences. 3. Choose the Edit secti...
Thanks for posting, Christer. You may also want to try the steps in this knowledge base article to try and troubleshoot the Maestro font itself: https://makemusic.zendesk.com/hc/en-us/articles/21...
No problem, Rachel! I am glad to hear that everything is up and running; thanks for letting us know. If you run into any further problems with the registration, upgrade. etc. please feel free to ...