I’ve been a Finale user for over 20 years, yet new issues continue to arise, such as enlarging measure numbers when using tabloid size paper. I need to provide the conductor, and eventually a publisher, a camera-ready score. Though my deadline is upon me, yesterday I spent over an hour searching for the solution, including the users forum, to no avail. Finale is a complex program. I have spent plenty on your products, but would gladly pay a little more to restore the former level of technical support your company used to provide. if that’s not possible, and your customers are left to fend for their themselves, I respectfully ask that you at least provide us a more comprehensive index of issues and directions on how to resolve them on our own. This is one of two reasons that I recommend my students use Sibelius, which they usually find to be a more intuitive program.

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