Sorry that I can't help, but I've just experienced the same thing. Only 6 of my tools are showing. I hope you are aware that the "tool" menu has all the tools on the dropdown, so you are able to access the tools, it's just more of a hassle. I'm hoping that installing the new version will take care of the problem.
An update -- if I resize the tool bar, the tools are there. BUT, they don't show at all resizings -- only certain sizes of the palette show all the tools.
If I make the Main palette one tool wide, it only shows about eight tools. If I make it two tools wide, it shows 20 tools. If I make it three tools wide, it shows 27 tools.
If I make the Smart Shape palette one tool tall, it only shows two tools. If I make it two tools tall, it shows 4 tools. If I make it three tools tall, it shows 6 tools. But, if I make it two tools wide, it will go 10 tools tall and show 19 tools.
This is kind of a pain, as I like to keep the Main palette one tool wide and put it on the left, and the Smart Shape palette one tool tall and put it on the bottom. I hope there is a way to fix this in the future.
My mistake is that he same problem with main tool palette ocurred in my iMac and Mac pro cause only a part of it appearsand the rest in grey color but my confusión comes because I have Finale 2014.5 and every time I thought Finale 25 was open it really was Finale 2014.5 so I decided to put Finale 2014.5 it in the trash and now the main paletee appears complete when opening Finale 25.
let me see if I can clear this up a bit. This is actually a known issue between Finale 2014.5 and Sierra. For more information, please check out this knowledge base article: Finale products and macOS Sierra (10.12).
In a nutshell, the best way to get the tool icons back is to click and drag the corners of the palettes to reshape to their original position. This issue does not occur in the latest version of Finale, Finale (Version 25).
If you would like to check into what other options are available, I would recommend checking in with one of our Customer Success agents using the Submit a request link at the top of this page.
The main tool palette is totally missing. It is marked as visible in the window meny, but I have not found it anywhere. cmd Tdon´t help. Just turning the marker in the menu on an off without showing the menu.I have Mac oS10.14.4 and a brand new iMac 21,5´´.