Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Thanks Rick. I will make sure those tickets get merged accordingly. You should be hearing back from us soon!
Hi Rick, I am glad that you posted here since it looks like we have not received your last response. Could you try resending your latest response to our ticket? We can certainly continue addressi...
Hi Debbie, Thanks for posting! If you need to get in contact with our Customer Success team, you can do so using the Submit a request link at the top of the page. You can choose Finale Notation...
Glad to hear that this is now working for you, and thank you for posting the solution you found. Have a great rest of your week!
Hi Donald, Thanks for letting me know. It definitely sounds like you are running into something odd with authorization. I would like to go ahead and open a support ticket for you so we can take...
Hi Leonard, FinaleScript can be tricky sometimes and my best guess is that this latter script example is getting tripped up looking for the "non-character" between the quotation marks. That bei...
Hello T.D. Thanks for posting! It sounds like there is some sort of mis-information or discrepancy in the actual font information. I would recommend getting in contact with the developer of the...
Hi Asko, Thanks for posting! It sounds like the issue you are facing has to do with a tool malfunction which can usually be resolved by resetting Finale's preferences. Please follow the applica...
Hi John, Thanks for posting those details. I do think it would be best to test the file in question. I will open a support ticket in order to address the matter further. Please keep an eye o...
Hmmm, it definitely sounds like you are running into some unexpected behavior. I am going to go ahead and open a support ticket for you so we can take a closer look. Please keep an eye out for th...