David Cusick commented,
Hi Brent, Thanks for your post. Sometimes there can be some latency between playback and the playback cursor depending on the document setup and your computer's hardware and resources. There can...
David Cusick commented,
Hi Eric, If you would like to look further into the issue, feel free to use the Submit a Request button above and open a case with us. We can then take a closer look into this and see what option...
David Cusick created an article,
As of January 14, 2020, Microsoft will no longer be supporting the Windows 7 operating system. This means that the operating system will no longer be supplied with security updates and patches for ...
David Cusick commented,
Hi Johann, I can see how this would cause some problems with your workflow for sure. I am not entirely sure where the issue is occurring but I have tested this with Apple's TextEdit program and ...
David Cusick commented,
Ned, As Mike said, don't post your serial number. I have removed this for you, but just remember to not post this the next time.
David Cusick commented,
HI Felix, I saw that you opened a case with us, so we should be able to help you out quickly through your support ticket.
David Cusick commented,
HI Skjalg, Your questions are certainly not annoying and we appreciate your interest. I cannot speak to future plans for specific features and tools and the prioritization of the work on these it...
David Cusick commented,
Thanks for that video Steve. I opened a case with you via our support system so that we can take a closer look at this with you more directly.
David Cusick commented,
The master pan is controlled by MIDI CC 10, but you cannot turn this off in the player. The information needs to shut off from the source. So, if you have a MIDI keyboard connected, make sure that ...
David Cusick commented,
Hi Steve, I have been testing this on my end and cannot reproduce the issue. Are you using the CFX Player stand-alone application or the plug-in in a DAW when you see the problem?