Finale Technical Support Has Ended
Help is available via written support resources and online communities, such as user forums and social media groups.
Browse available support resources here.
You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.
Use the articles in this section if you experience technical issues with tools, fonts, and program functions.
- Finale Lyrics Font German Eszett Character
- Edit Filter Shortcut Not Working After Windows 10 1905 (May 2019) Update.
- Articulations Duplicated and Stacked in Finale v26
- Troubleshooting SmartScore Lite in Finale 2014.5
- Tile printing and Finale v25 (Mac)
- Notes incorrectly retaining interval spacing
- Problems with the Home or Back To Beginning button on the Playback Controls (Finale for Windows 25.1 and later).
- [RESOLVED] Pages Containing Grace Notes Are Going Blank (Mac)
- HyperScribe Note Entry is Not Working
- Page items display incorrectly, changes don't take effect, cannot select items (Finale 2014.5 for Mac)
- Score and parts options missing from Print dialog box (Windows)
- Finale's playback controls, palettes, and setup wizard do not display properly
- Troubles printing multiple parts (Windows)
- Preferences Won't Save (Mac)
- Unable to open Quick Reference Guide in Finale 2014.5 (Windows)
- Spacebar+Click, Metatools not responding on Windows computers.
- [RESOLVED] Focus Issues in Finale 2014.5 (Mac)
- Music Fonts Display Incorrectly (Notation symbols are missing or incorrect)
- Engraver font errors when exporting to PDF
- TG Tools - "Align/Move Dynamics" problems (Mac)
- Installing font annotation files for third party fonts
- Engraver PostScript font problems (Mac)
- Printing Finale files using Kyocera printers
- "Default.har" error with Band-in-a-Box plug-in
- EPS export in Finale 2012 on Windows 7
- No "Space Systems" plug-in in Finale 2012c (Windows)
- Problems exporting graphic selections
- Cross-staff Smart Shape slurs (Windows)
- Incorrect percussion note display of VDLite instruments using MIDI entry (Finale 2011)
- Finale 2011c (Mac) and 2011b (Windows) maintenance updates